General Warranty Terms:
All items which are sold on Body Focus unless otherwise states may be accompanied by their own manufacturer’s warranties. If any questions regarding the warranty of the manufacturers people can contact customer service. Products sold through bodyfoucs.pk are serviced and supported by the manufactures that makes them and not by us.
Our guarantee is that if our product comes damaged or we have sent you the wrong product we will replace it with a new product immediately. In relation to undergarments we only accept returns for items that have not been worn, altered or washed. Undergarments must be in their original condition with hygienic liner and tags attached. Body Focus will not accept returns for any item(s) missing hygienic liners or hang tags or with damaged packaging.
Damaged or Defective Items:
It is requested that please check the item immediately upon arrival and if it is damage or defective please return the item immediately we will replace the item with the new one. Otherwise once it is delivered and checked by the customer we will not be liable for any further exchange.